Lampou jewellery

eshop

PRIVACY POLICY

The company named LAMPOU ANASTASIA, which is based in Xylokastro Korinthias, P. Tsaldari 46, Xylokastro, 20400 (hereinafter the Company) takes every possible measure to ensure the security of your personal data.
This personal data protection statement describes how we collect and use your personal data based on the provisions of the General Regulation on the Protection of Personal Data (Directive 95/46/EK as it was incorporated into the Greek legal order by Law no. 4624 /2019) (henceforth and for the sake of brevity GDPR).


It includes important information about how and why we collect, store, use and share your personal data and how to contact us and the supervisory authorities if you have any request or complaint.

The Company collects, uses and is responsible for specific personal data concerning you. In these cases we apply the GDPR, which is valid within the European Union (including the United Kingdom) and we are responsible as "Data Controllers" for the said data in accordance with the purposes of the aforementioned law.

WHAT KIND OF INFORMATION WE COLLECT
Personal data or personal information means all information of any individual by which it is possible to be identified. This does not include information from which the identity of the person has been removed (anonymized information)
On our website we collect and use personal information (including your contact details, information from your device or the use of our website) in order to:
• Respond to requests you have made to us
• Process and fulfill your orders
• Respond to and resolve any issues you experience with services we provide to you
• Improve your experience when using our website

Please inform us of any change to your personal data, which we hold so that it is always accurate and up-to-date.

We use different methods to collect data about you from you, namely:

1. When contacting you directly (directly): You may provide us with your personal data when completing any form or when contacting us by phone, post, email or otherwise. In this including personal data, which you provide us indicatively when:
• You wish to receive products or services that we provide
• You create an account on our website
• Sign up to receive informative emails
• You enter into any type of communication with us

2. Through automated technological systems: When using our website, we collect by automated means technical data about the equipment you use, your movements and your general behavior as a user of our website. We collect this personal data using cookies, our server logs and other similar technological means. You can get more information about the Cookies Policy of our website by clicking εδώ.

3. Through third parties or through public sources of personal data collection: We receive personal data concerning you from various third party providers e.g. performance data collection networks (analytics networks).

Information we collect from other sources:
We collect cookies on our website so that we can monitor its operation. You can get more information about the Cookies Policy of our website by clicking εδώ
We further collect information in order to be able to monitor the performance of our website and how users use the various pages contained in our website: You can get more information εδώ
Through the use of Google analytics, we store information about how users use our website, how they use the content provided by us, demographic information of users and information about the time they stay on our website.
This information is collected through a special extension integrated into our website and does not collect personal data.
The Company is not in a position to control the providers of these elements and in general any third party and is not responsible for the protection policy they apply.
You can choose not to collect this information from you by entering a relevant extension in the browser used and through its privacy settings.
How we use your personal information:
We use your personal information only where permitted by law and only for lawful use in the following cases:
• To respond to your inquiries or requests
• When their use is necessary to protect our legitimate interests and provided that your interests and rights are not affected.
• To comply with our legal obligations

We will not share your personal information with any third parties. In the event that it is necessary by law to share your personal information, we will only share your personal information that is absolutely necessary.

In general, we are not obliged to obtain your consent for the use of specific personal data concerning you in order to fulfill our legal obligations. In the event that obtaining your consent is mandatory by law, we will inform you and ask you in writing to provide us with the relevant consent and we will provide you with all the necessary information about the use of your personal data and its purpose. Also, when you enter our website, relevant information is displayed on the use of cookies by your website and your consent is obtained.

We keep your personal data for as long as is necessary to fulfill the purposes for which we collected it and/or for the period required by law. In some cases we will anonymize your personal data and in this case we may no longer need your consent to use it.

The Company maintains information collected from the use of the Google Analytics application in order to be able to improve and monitor the use and performance of its website, but this information is anonymous and cannot be linked to you in any way.

In the event that in order to respond to a request or question that you submit to us through our website or social media, it is necessary to forward your personal data to countries outside the EU. we will ensure that in this case the level of personal data protection applied in the E.U.
Based on the General Regulation for the Protection of Personal Data you have the following rights:
• Request access to your personal data
• Request correction of your personal data held by us
• Request the deletion of the personal data concerning you that we hold, in the event that there is no longer a legal reason for their retention on our part.
• Request that we stop using your personal data for marketing purposes or their use by automated means, when their use gives rise to legal consequences or significantly affects you and in general to object to any use thereof.
• Request the transfer of your personal data to a third party.
• Withdraw your consent at any time. Please note that we cannot stop processing your personal data and/or delete it if we are not permitted by law. Also, if you withdraw your consent for us to use your personal data, we may not be able to provide some products or services to you.

For more information you can visit the website Personal Data Protection Authority

In some cases, you have the right to compensation in the event of damage due to a breach of personal data protection laws.

If you want to exercise any of your above rights, you can contact us at info@lampou.gr

In the cases where you have to give us your consent for the use, collection and transfer of your personal data, you can withdraw your consent for the specific processing at any time. To withdraw your consent, please contact us at info@lampou.gr. Upon receipt of your letter we will stop processing your personal data, unless we are obliged to continue this by law.

We have taken all necessary measures to ensure the security of your data, we apply the statutory procedures in the event of a breach of the security of your data and we will notify you immediately in the event that such a thing occurs.

You can contact the Company's Personal Data Processor at info@lampou.gr and submit a complaint to the Personal Data Protection Authority (www.dpa.gr)

We reserve the right to amend this policy at our discretion at any time in order to comply with our legal obligations.

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